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Consultancy / Implementation: |
- Link
workforce planning with closely with business planning
- Definition
of workforce development requirements to achieve business objectives
- Implementation
of a skills repository as a base for qualitative workforce planning as
well as for effective resource management
- Define and implement development curricula to build/increase solution selling competencies
- Define and implement roles & responsibilities to boost solution selling capabilities
- Efficient
and fast integration of New Hires into the business
- Increase
quality assurance in projects and support the development of new
Project Managers
- Conceptual
design and management of change projects to support the successful
implementation of organizational development
- ...
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Trainings: |
- Multi-day trainings like
- Help IT Service Professionals to
- better understand their clients
- meet the clients‘ expectations
- communicate the contributions delivered to the clients’ organization in a compelling way
- increase client satisfaction
- increase IT services revenue
- Help IT
Service Professionals to identify and win services based
solutions meeting the client's requirements and the business
needs of their company
- Enable IT Service Professionals to proactively drive an Account Support Management process
- Improve understanding of Customer’s business needs
- Improve quality in planning, delivery, and communication
- Obtain smoother contract renewals
- Create up-selling opportunities
- Increase personal credibility
- ...
- 1-day-workshops addressing competencies out of these categories
- Business acumen
- Client relationship
- Coaching
- Communication / presentation
- IT Management Frameworks
- Leadership
- Leading teams / team development
- Motivation
- Process orientation
- ...
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