PSD Arnold Lindlar
Im Stuehe 102
D-30826 Garbsen
Germany

Fon: +49 5131 45 10 81
Fax: +49 5131 44 69 821
Mob: +49 172 54 24 849

email: arnold@psd-lindlar.de

last update: 01.09.2009

Based on my professional experience I do address especially (but not only) IT Service Providers and internal IT departments:

• Workforce Development
  Consultancy, design and implementation of development programs to increase professional competencies ('soft skills') required by IT service providers to achieve their business objectives
   
• Trainings
  Trainings tailored to my client's needs ranging from a 1-day-workshop (addressing a specific development topic) up to several days lasting seminars in a 'virtual' and/or 'traditional' delivery format depending on the learning objectives:
• Successful client relationships
• Customer satisfaction / loyality
• Business acumen
• Solution selling
• Leadership skills
• Leading diverse teams
• Coaching / mentoring
   
• Facilitation
  Meetings, conferences, workshops, project kickoffs, etc.